Shipping Info/ FAQ
1. Add Services to cart
Please start by adding the desired services with appropriate options to your cart.
2. Submit your Order
Check out like a normal online store. Please submit your order before sending us any parts in the mail.
3. Follow Instructions
- Print out a copy of your order invoice emailed to you (INCLUDE ORDER NUMBER WITH PARTS).
- Include a legible copy of your government issued ID, along with the items listed above. Your ID must be valid and up to date with your current location.
- Box up your item SECURELY with bubble wrap, padding, etc. Additional shipping fees may apply if shipped incorrectly.
- DO NOT ship via USPS. We are not responsible for packages that are lost/missing, not shipped or packaged correctly. Ship your item via UPS/Fedex with a copy of your order invoice and ID to:
Dual Hammer Industries LLC
927 W Manchester Blvd
Inglewood, CA 90301
4. Communication
You will receive email updates when:
1. We received your order
2. When your parts shipment arrives
3. When order is complete and ships
REFUNDS
Refunds on orders will be subject to a 10% restocking fee, or store credit for your next order.