Shipping Info/ FAQ
1. Add Services to cart
Please start by adding the desired services with appropriate options to your cart.
2. Submit your Order
Check out like a normal online store. Please submit your order before sending us any parts in the mail.
3. Follow Instructions
- Print out a copy of your order invoice emailed to you (INCLUDE ORDER NUMBER WITH PARTS).
- Please include a legible copy of your government issued ID, along with the items listed above. Your ID must be valid and up to date with your current location.
- Box up your item SECURELY with bubble wrap, padding, etc. Additional shipping fees may apply if shipped incorrectly.
- DO NOT ship via USPS. We are not responsible for packages that are lost/missing, not shipped or packaged correctly. Ship your item via UPS/Fedex with a copy of your order invoice and ID to:
Dual Hammer Industries LLC
927 W Manchester Blvd
Inglewood, CA 90301
4. Communication
You will receive email updates when:
1. We received your order
2. When your parts shipment arrives
3. When order is complete and ships
NO MODIFICATIONS ON ORDERS ONCE THEY ARE PLACED
If you placed and order and would like to alter them, please contact us.
We will have to cancel your order and you would have to place a new order.
REFUNDS
Refunds on orders will be subject to a 10% restocking fee, or store credit for your next order.
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